Role Purpose

To represent the highest quality standard of the company. To train, supervise, and lead teams while ensuring

quality and client satisfaction.

This is not a standard cleaning role.

This position represents the highest quality level within Social Facility Group.

*We hire based on attitude, reliability, and performance — not seniority.

Requirements

• Fluent English (spoken & written) – mandatory

• Driver’s License

Training

• Client-specific standards and expectations

• Preventive and detail-focused cleaning

• Handling sensitive and confidential areas

• Self-inspection and quality control

• Mentoring and supporting other cleaners

• Advanced security responsibility (keys, alarms)

• Training and onboarding techniques

• Leadership and communication skills

• Quality inspections and audits

• Health & safety and contract understanding - (training & access to information regarding specific

chemical, products or accidents)

You will

• Train and mentor other cleaners

• Take full ownership of assigned sites

• Handle keys, alarms, and confidential areas

• Prevent issues before they happen

• Be trusted to act independently on behalf of the company

• Train employees in multiple sites & team

• Report status of cleaning inspections and progress of training to Supervisor

• Leads start up of new clients onsite with new team. Including taking responsibility for products &

equipment required to handle new client requests

Zero tolerance

• Security breaches

• Quality shortcuts

• Missed responsibilities

Qualifications

Recognised for high quality work while also taking responsibility for new employees and maintaining standards.

Able to train new & existing cleaners to a higher position, perform inspections and provide constructive feedback

to employees.

Benefits & Perks

Social Facility is an ambitious and fast growing company which provides opportunities for all employees to grow

and develop their careers with us, from their initial position to possible leaderip levels with a high degree of

autonomy. All employees are regularly assessed and considered based on performance.

Duration (Growth Opportunities)

Takes responsibility for new cleaners & ensures high standards are maintained with good feedback from clients.

Trained all required new cleaners with successful retention, client feedback promoted to Independent Cleaner,

eligible for Cleaning Operations Supervisor position.